Workers Compensation Claims Team Lead
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Job Summary
Supervising multiple teams of examiners, the full-time Workers Compensation Claims Team Lead will adjudicate complex customer claims, provide technical direction, and ensure compliance with audit requirements while working remotely across various jurisdictions.
Key responsibilities
- Supervises teams of examiners and provides technical/jurisdictional direction on claims adjudication
- Identifies trends and issues, advising management on continuous process improvement and coordinating projects
- Acts as the second level of appeal for client and claimant issues, ensuring proper documentation and coding of claims
Required qualifications
- Bachelor's degree from an accredited college or university preferred; licenses as required
- Six (6) years of claims experience, including two (2) years in a supervisory role
- Knowledge of workers compensation regulations in jurisdictions AL, AR, FL, GA, IA, KY, and MS
- Professional certifications applicable to the line of business preferred
Complete Job Description
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