Workforce Enrollment Specialist

Job Summary

Providing proactive support to prospective learners, the full-time remote Workforce Enrollment Specialist will serve as the primary contact for admissions and enrollment processes, collaborating with various departments to ensure a smooth transition for students into non-degree, certificate, and degree pathways.

Key responsibilities

• Guide prospective students through the admissions and enrollment process, ensuring a high-quality learner experience
• Collaborate with Admissions, Academic Advisors, and other support services to address applicant needs and facilitate enrollment
• Utilize technology and organizational skills to manage multiple projects and maintain accurate records throughout the application journey

Required qualifications

• Bachelor's degree preferred; candidates with an associate's degree and relevant experience in admissions, tutoring, counseling, customer service, or sales will be considered
• Basic computer skills including proficiency in MS Word, Excel, and Gmail, with experience in communication technologies like Zoom
• Strong organizational skills and high attention to detail for managing multiple projects effectively
• Ability to relate to a diverse pool of prospective students with tact and diplomacy
• Flexibility to work independently and as part of a team, advocating for training needs as required