Writer for Customer Success Stories

Job Summary

To support a leading technology company's customer success stories program, the temporary remote Writer for Customer Success Stories will create compelling narratives that highlight customer goals, strategies, and results while managing content through the writing and approval processes until June 2027.

Key responsibilities

• Write and refine customer success stories and related marketing content, ensuring clarity and context
• Collaborate with marketing and creative teams to gather insights and feedback for content improvement
• Serve as an internal expert on the stories produced, addressing inquiries from stakeholders and managing the content approval process

Required qualifications

• 7+ years of writing experience in content marketing, preferably within news media or digital advertising
• Strong portfolio showcasing polished writing samples, particularly in customer success stories or case studies
• Proven ability to adapt writing style to align with brand voice and guidelines
• Understanding of business marketing concepts and the AdTech landscape
• Bachelor's degree in Journalism, Communications, Marketing, Advertising, or a related field, or equivalent experience