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Quality Assurance Specialist
Key Responsibilities Monitor associate calls and provide feedback to program managers on strengths and coaching opportunities Review associate case records to ensure program metrics are met Prepare call center reports and track service trends Required
Quality Assurance Specialist
Key Responsibilities Monitor associate calls and provide feedback to program managers Review associate case records to ensure program metrics are met Prepare call center reports and track service trends Required Qualifications 5+ years of call
Quality Assurance Specialist
Required Qualifications Advanced university degree in social policy, public policy, politics, economics, Company studies, or related fields 5 years of relevant work experience with a master's degree, or 7 years with a bachelor's degree in policy or program...management Proven experience in Company and project quality assurance Demonstrated ability in change management and developing training materials Fluency in written and spoken English; working knowledge of French and another UN language is desirable
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Quality Assurance Analyst
comprehensive test documentation and ensure traceability between requirements and test results Required Qualifications Entry-level experience as a QA Engineer or in a similar role, with hands-on experience in manual testing Basic knowledge of a programming...language and testing/project management tools (e.g., Selenium, Postman, C#, Java, JavaScript, Asana) Familiarity with developing test scenarios and organizing test plans for larger scale projects Automation experience is a plus but not required Experience
Senior Audit Manager
Bachelor's degree in Computer Science, Information Technology, or related field Five years of experience in IT auditing or related roles, managing the audit lifecycle from planning to reporting Experience auditing cloud technologies Company identity/access management...programs Four years of experience auditing cybersecurity Company business continuity management programs Two years of experience auditing enterprise data management principles
Compliance Auditor LPN or RN Licensed
Key Responsibilities Establish and manage a compliance program to prevent and detect violations of laws and regulations Conduct ongoing compliance audits and document findings with recommendations for improvements Provide guidance on compliance risks
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