Customer Service / Entry Level Remote Software Development Python Jobs

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Product Support Specialist
Key Responsibilities Handle a high volume of support tickets through chat and email, delivering timely troubleshooting and customer assistance Guide clients through technical challenges and feature navigation within the dashboard Log and track software...bugs, collaborating with the development team for timely resolution Qualifications 1-3 years in a customer support, product support, or technical support role, preferably in a SaaS or tech platform Strong troubleshooting ability with a knack for
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Zendesk Intercom Jira SaaS
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Applied on false Posted: 30 days ago
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Product Support Specialist