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Senior Software Engineer
efforts Monitor IT infrastructure and applications to ensure efficiency and reliability Required Qualifications Bachelor's Degree in Information Technology or Computer Science, or 4 additional years of relevant experience 5 years of experience in software...development and software architecture/design Ability to work shifts between 6:00pm - 6:00am, including weekends and holidays Knowledge of programming languages such as JavaScript, C, and Python Familiarity with cloud technologies and database technologies
Customer Success Manager
Communications, or related field 5+ years of experience in customer success or account management in the legal sector Experience with Practice Management Systems, such as Casepeer, MerusCase, Litify, Filevine Strong understanding of SaaS business models and software...development lifecycles Ability to work independently in a remote environment with high self-motivation and self-discipline
Associate Product Manager
Management, preferably in healthcare Bachelor's degree in computer science, health informatics, data science, or a relevant discipline Experience executing roadmaps and managing customer expectations Understanding of Agile/Scrum methodologies and software...development lifecycle Familiarity with provider data management and related healthcare datasets is a plus
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Head of Customer Support Engineering
requests efficiently Provide technical support by resolving complex user issues related to APIs, scrapers, and data pipelines Create scalable triage systems and documentation for users and AI agents Required Qualifications 2-5+ years of professional software...development experience Experience as a founder or early employee in a startup environment Strong interest in AI tools and automation for improving efficiency Ability to communicate technical concepts clearly to users Self-starter with a hands-on
Product Support Specialist
Key Responsibilities Handle a high volume of support tickets through chat and email, delivering timely troubleshooting and customer assistance Guide clients through technical challenges and feature navigation within the dashboard Log and track software...bugs, collaborating with the development team for timely resolution Qualifications 1-3 years in a customer support, product support, or technical support role, preferably in a SaaS or tech platform Strong troubleshooting ability with a knack for
Customer Service Representative
onboarding processes and maintain updated customer records within CRM systems Required Qualifications 1-2 years of experience in a customer service, community Company, or support role Ability to quickly understand technical concepts related to software...development, blockchain, and A.I Familiarity with CRM systems and remote communication tools Self-motivated and organized, with the ability to work independently Passion for technology and supporting entrepreneurial ecosystems
Solutions Engineer
architecture or technical consulting in the SaaS space Hands-on experience with programming languages like Python and SQL, and API tools Proven track record of designing enterprise-level solutions in healthcare or life sciences Solid understanding of software...development lifecycle and agile methodologies Relevant understanding of clinical guidelines and regulatory frameworks
Customer Success Manager
teams Conduct regular sessions to assess customer needs and drive awareness of product features Required Qualifications Minimum 3 years of experience in Customer Success Management or related fields in a SaaS company Familiarity with AppSec and Software...Development Lifecycle Methodologies Ability to understand and communicate technical concepts and manage customer relationships Proficiency with Salesforce.com and Gainsight Background in application security, DevOps, or software development is an
Customer Success Manager
review customer health and drive awareness of product features Required Qualifications Minimum 3 years of experience in Customer Success Management, Technical Account Management, or Technical Support in a SaaS company Familiarity with AppSec and Software...Development Lifecycle Methodologies Ability to understand and communicate technical architecture and integration of products Proficiency with Salesforce.com and Gainsight Background in application security, DevOps, or software development is advantageous
Data Processing Technician
enhance data conversion Required Qualifications Experience with scientific research materials, preferably in earth sciences or seismology Experience working with magnetic tapes and raw audio files Knowledge of modern data formats and programming software..., preferably Python Familiarity with acoustics or audio data transfer from analog to digital is preferred Bachelor's Degree in earth sciences is preferred
