Permanent Remote Technical Support Analyst Jobs

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  • Senior Technical Support Analyst

    A Company is looking for a Senior Technical Support Analyst in the Healthcare Technology Management division.

    Salesforce ServiceNow MS365 SQL
  • Technical Support Analyst

    A company is looking for a Technical Support Analyst who thrives on solving complex problems and delivering exceptional customer experiences in mobile commerce.

    Shopify Intercom Slack JIRA
  • Technical Support Analyst

    A company is looking for a Technical Support Analyst....Key Responsibilities Support Shopify merchants with advanced ecommerce tracking and behavior analytics Troubleshoot and resolve tracking discrepancies across various platforms Document best practices and provide training and support as needed Required

    Shopify GA4 JavaScript HTML
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  • Technical Support Analyst

    A company is looking for a Technical Support Analyst to provide outstanding support to customers and ensure high customer satisfaction....while documenting all relevant information and managing tickets in the ZenDesk system Serve as an escalation point for first-level support and ensure proper categorization and prioritization of issues within SLAs Required Qualifications 2+ years of technical

    Technical Support Networking WiFi Configuration Router Configuration
  • Technical Support Specialist

    A company is looking for a Technical Support Specialist to provide personalized assistance to customers in the hospitality industry....Key Responsibilities Manage and resolve approximately 125 technical support cases per month, ensuring timely and accurate solutions Contribute to the knowledge base by authoring articles and leveraging existing resources to resolve customer inquiries

    Case Management Technical Support Ticketing Systems Data Analysis
  • Technical Support Engineer

    A company is looking for a Technical Support Engineer (Turkey)....support within a B2B environment Familiarity with SQL and Postman for navigating logs and databases Basic knowledge of front-end development and experience with server logs is preferred

    SQL Postman Front-end Development Server Logs
  • Advanced Technical Support Specialist

    A company is looking for an Advanced Technical Support Specialist....customer support role, preferably with enterprise SaaS solutions Experience leading major enterprise incidents using escalation management guidelines Strong organizational skills with the ability to manage multiple tasks simultaneously Demonstrated

    LMS HRIS LXP SaaS
  • IT Support Analyst

    A company is looking for an IT Support Analyst to provide technical support and ensure a secure user experience for a remote workforce.

    IT Support MacOS Windows Office 365
  • Customer Success Support Analyst

    A company is looking for a Customer Success Support Analyst....Key Responsibilities Provide technical and analytical support to end users via remote connections Interact with customers to address inquiries, concerns, and requests regarding products and services Diagnose and resolve technical software issues while

    Technical Support Problem Solving Customer Service Diagnosis
  • Workday Technical Analyst

    A company is looking for a Workday Technical Analyst to support and enhance the Workday platform's technical configuration and integrations....support or troubleshooting enterprise systems

    Workday Workday Studio EIB Core Connectors

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