Remote Technical Support Jobs

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  • Technical Support Engineer - Nationwide

    A company is looking for a Technical Support Engineer for their remote-based IT Support team....Key Responsibilities: Accept requests from users, conduct initial analysis, and suggest solutions Write technical documentation Work closely with the development team to fix defects, implement feature requests, and monitor their execution Qualifications

  • Technical Support Representative - Nationwide

    A company is looking for a Technical Support Representative to provide support for web-based and mobile products and services....Qualifications: 2+ years of experience in IT Help Desk and/or Desktop Support Practical work experience in support services Ability to maintain policies and procedures for regulatory requirements Willingness to adapt to organizational structures

  • Technical Support Director - Nationwide

    A company is looking for a Director, Technical Support....support role 2+ years' prior managerial experience Proficient in Microsoft Office suite Salesforce and previous CRM experience required Bachelor's degree or equivalent work experience

  • Senior Technical Support Engineer - Nationwide

    A company is looking for a Senior Technical Support Engineer to join their growing Customer Support Team....support or supporting enterprise storage customers Data storage, backup and/or archiving expertise Technical expertise in: Linux, Unix, VMWare, Windows Server, Networking, NFS, CIFS, iSCSI Prior experience supporting enterprise class customers with

  • Technical Support Engineer - Nationwide

    A company is looking for a Technical Support Engineer....Responsibilities: Become a technical expert on the platform and resolve customer issues Troubleshoot and resolve customer bugs, working with engineering as needed Contribute to team growth, including hiring, onboarding, and process improvement Qualifications

  • Technical Support Engineer - Pacific Time

    A company is looking for a Technical Support Engineer....Key Responsibilities: Debug customer issues and replicate them in lab environments Provide support for securing Company instances using SSO/SAML Troubleshoot connectivity to data sources and plugins Required Qualifications: Background knowledge

  • Technical Support Specialist - Nationwide

    A company is looking for a Technical Support Specialist....Key Responsibilities: Provide technical support and guidance to users in the commercial lending division Debug and assign issues with React/PHP-based applications to the engineering team Create clear and detailed product documentation for end users

  • Technical Support Engineer - Nationwide

    A company is looking for a Technical Support Engineer....Key Responsibilities: Provide support for the company's GlobalShip enterprise multi-carrier shipping solution Assist with client configurations, daily shipping tasks, and troubleshooting technical issues Test and deploy software updates Required

  • Technical Support Representative - Nationwide

    A company is looking for a Technical Support Representative in the Customer Service department....Key Responsibilities: Answer helpdesk phone line and email inbox to assist users with software support requests Effectively communicate with customers and third parties to resolve issues in a timely manner Track all activity related to each issue

  • Technical Support Specialist - Nationwide

    A company is looking for a Technical Support Specialist....Superb technical support experience Customer service mindset Advanced experience with Microsoft Excel Outstanding analytical and problem-solving expertise Ability to thrive in a high-volume technical support team