Senior Level Remote Technical Support Manager Jobs

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  • Senior Technical Support Manager

    A company is looking for a Senior Manager, Technical Support Engineering....to enhance troubleshooting and streamline processes Required Qualifications 8+ years of experience managing an enterprise global Technical Support team 3+ years of experience managing people managers Familiarity with Zendesk and its configurations

    Zendesk Technical Support Project Management Customer Feedback
  • Treasury Technical Support

    Key Responsibilities Provide technical and product support for Treasury Solutions, including client outreach during migrations or changes Support testing of new applications and document system issues, escalating when necessary Deliver general support...support experience Experience in banking, financial services, treasury, or cash management Proficiency in ACH, Wire, SWIFT, and Lockbox banking applications

    Treasury Solutions Microsoft Office ACH Wire
  • Technical Support Engineer

    A company is looking for a Technical Support Engineer to provide advanced technical support to customers and resolve complex incidents....Key Responsibilities Analyze customer issues and diagnose problems using logs and data Coordinate with internal teams to resolve complex technical incidents and manage escalations Provide technical guidance and create technical materials for customer

    REST API Logs Analysis C++ Java
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  • Senior Manager of Technical Support

    A company is looking for a Senior Manager of Technical Support Operations....service-level expectations Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (Master's preferred) 8+ years of progressive IT experience, including 3+ years managing technical support

    IT Support Lab Environments Development Hardware Test Systems
  • Technical Support Engineer

    A company is looking for a Technical Support Engineer to provide high-level technical support to customers and resolve complex incidents....customers directly in a technical environment Understanding of REST APIs and how mobile/web apps communicate with servers Basic knowledge of C++, Java, HTTP protocols, and web services Experience with logs analysis and infrastructure troubleshooting

    Logs Analysis REST API C++ Java
  • Technical Support Engineer

    A company is looking for a Technical Support Engineer to provide high-level technical support to customers and resolve complex incidents....support role Understanding of REST APIs and experience with log analysis Basic knowledge of C++, Java, HTTP protocols, and web services Familiarity with database architecture and operating systems

    Logs Analysis REST API C++ Java
  • Technical Support Specialist

    A company is looking for a Technical Support Specialist to provide payments-related technical support services while ensuring superior client experience....Key Responsibilities Provide first-class customer support via various communication channels Triage and manage inbound customer inquiries and technical issues Assist in the setup and configuration of POS terminals and payment gateways Required Qualifications

    POS Systems TSYS Fiserv ACH Services
  • Technical Support Specialist

    A company is looking for a Technical Support Specialist to provide payments-related technical support services and ensure client satisfaction.

    Technical Support Payments Processing POS Systems ACH Processing
  • Consumer Deposit Support Manager

    A company is looking for a Consumer Deposit Support Manager in Company Operations....Key Responsibilities Oversee and manage deposit support operations within the Company Lead and mentor a team, ensuring effective delegation and project management Collaborate with various departments and senior management to enhance banking processes

    Banking Processes Deposit Support Microsoft Office
  • Consumer Deposit Support Manager

    A company is looking for a Consumer Deposit Support Manager in Company Operations.

    Banking Operations Quality Assurance Time Deposits Process Design