Customer Service Supervisor. CATEGORY Customer Service. DESCRIPTION. The Customer Service Supervisor will be responsible for coaching, motivating, and developing a team consisting of 12-16 Advocates. . Reporting to the Sr.
. This is a direct to hire opportunity. . Responsibilities: The Supervisor is the primary person to assist customer service employees with daily questions and concerns, conducting investigations, issuing corrective action or implementing strategy to ensure performance objectives are met.
Bachelor's Degree required in Business Administration, Supply Chain, or a related field, or equivalent. 2+ years of progressive supervisory experience. Excellent knowledge of customer service practice and procedures. 4+ years of customer support experience.
Coordinate work activities with other supervisors, managers, departments, etc. .
Identify and resolve operational problems using defined processes, expertise and judgment. Provide coaching, feedback and annual performance reviews as well as formal corrective action.
Description. Company is seeking an experienced supervisor to oversee our Customer Service Fitness staff. . This role will support a wide range of inquiries from staff and customers and ensure that all issues are handled properly.
* Hours are Friday-Monday from 9a-7p *
Digital Supervisors are responsible for the coaching and development of the Digital Advisors as well as all personnel and administrative responsibilities that stem from their team.
POSITION REQUIREMENTS. Understands and can work in coordination with the supervisor to successfully meet the daily service and sales business goals for a team consisting of 12-16 people. Effectively able to provide real time question and escalation support for team members.
Quality Supervisor, Cust Service Strategy & Ops (Virtual)
Customer Care - Call Center. Atlanta, GA. Req ID. 222552 Job Type. Full Time. Team. Customer Care. Pub. . Date 09/30/20 Pub. . Date. 09/30/20 WHO WE ARE. Company brings together the best in media and technology.