Remote User Support Manager Jobs

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  • User Operations Support

    A company is looking for a User Operations, Product Support specialist.

    Google Sheets Excel Online Sleuthing Business Verification
  • IT End-User Support Specialist

    A company is looking for an IT End-User Support Specialist to provide technical support and customer service to users....account management Experience with IT ticketing systems and asset management Ability to lift 50 lbs consistently without assistance Proficiency in Microsoft 365 administration is preferred

    Microsoft Teams MacOS Windows Desktop Support
  • Product Support Manager

    A company is looking for a Manager, Product Support for the Swing Shift....environment Experience managing technical support teams and collaborating with Product and Engineering departments Strong technical background with a deep understanding of SaaS products and troubleshooting Experience working with support tools and

    Technical Support SaaS Products Salesforce Jira
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  • Sales Support Manager

    A company is looking for a Sales Support Manager.

    Order Entry Financial Systems Graphic Design Microsoft Office
  • Technical Support Manager

    A company is looking for a Manager of Technical Support....Key Responsibilities Lead, develop, and coach a team of Technical Support Engineers (TSEs) Manage onboarding, mentoring, and ongoing development of team members Act as a liaison between Technical Support and cross-functional teams, including Engineering

    Technical Support KPI Tracking Process Optimization Documentation
  • Sales Support Manager

    A company is looking for a Sales Support Manager.

    Order Management Financial Systems Microsoft Office Excel
  • Customer Support Manager

    A company is looking for a Customer Support Manager to lead and optimize support and order fulfillment operations....management, preferably with outsourced teams Proven track record of managing customer service KPIs and driving performance improvements Experience with support tools and CRM platforms, with a preference for Zendesk Strong analytical skills with the

    KPI Monitoring CSAT FRT AHT
  • Senior Customer Support Manager

    A company is looking for a Senior Manager, Customer Support to lead a growing team and enhance support operations....Key Responsibilities Manage and mentor Associate Managers, focusing on coaching and performance management Oversee relationships with BPO partners to ensure performance and alignment with support standards Drive continuous improvement in support workflows

    BPO Management AI Implementation Salesforce Zendesk
  • Care Management Support Coordinator

    A company is looking for a Care Management Support Coordinator II.

    Outreach Scheduling Documentation Member Records
  • Support Operations Manager

    A company is looking for a Support Operations Manager (Remote)....teams Required Qualifications 5+ years of experience in frontline support, with 3+ years managing support teams Experience in owning support-specific OKRs and analyzing data to inform decision-making Proficiency in project management of cross-functional

    Data Analysis Project Management CRM Systems Zendesk