Account Manager

Job Summary

A company in the healthcare industry is seeking an Account Manager.

Position Responsibilities:

• Ensure customer satisfaction and retention of assigned clients
• Build relationships with client operational leadership
• Identify and prioritize issues that may lead to client attrition risk and ensure a strong mitigation plan is in place

Qualifications:

• 3-5 years of account management or relationships management experience in the healthcare space
• Bachelor's degree or equivalent experience preferred
• Working knowledge of commercial health insurance and pharmacy benefits preferred
• Experience in client relationship management ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achieved
• Ability to work independently as well as part of an extended, cross-functional team