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API and Batch Support Specialist
Job Summary
A company is looking for an API and Batch Data Transfer Support Specialist.
Key Responsibilities
- Providing exceptional customer service by addressing inquiries and resolving issues promptly
- Ensuring all cases are documented accurately with required information for proper reporting
- Collaborating with team members to improve processes and customer satisfaction
Required Qualifications
- Ability to manage multiple tasks and prioritize effectively
- Proficiency in using customer support software and tools
- Previous experience in customer service or related field preferred
- Basic understanding of network troubleshooting and IT support
- Familiarity with ticketing systems and CRM software
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COMPLETE JOB DESCRIPTION
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Company Overview
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