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Associate Program Manager
Job Summary
A company is looking for an Associate Program Manager, Access & Affordability - Patient Support Services.
Key Responsibilities
- Oversee performance and optimize workflows within the call center
- Ensure compliance with standard operating procedures and manage team workload effectively
- Audit team members' work and collaborate with QA and Trainers for staff development
Required Qualifications
- Bachelor's Degree or equivalent combination of education and experience
- Minimum 1 year of team lead management experience
- Minimum 2 years' experience in pharmacy, healthcare, or related fields
- Experience in verifying insurance eligibility and coverage
- Previous supervisory experience of remote staff
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COMPLETE JOB DESCRIPTION
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Company Overview
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