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Associate Program Manager
Job Summary
A company is looking for an Associate Program Manager, Access & Affordability - Patient Support Services.
Key Responsibilities
- Oversee the performance of various clusters within the call center
- Plan, review, and optimize workflows while ensuring compliance with standard operating procedures
- Manage team workloads and conduct audits to ensure information accuracy
Required Qualifications
- Bachelor's Degree or equivalent combination of education and experience
- Minimum 1 year of management or team lead experience
- Minimum 2 years' experience in pharmacy, healthcare, medical billing, or insurance verification
- Experience verifying insurance eligibility and coverage
- Previous supervisory experience with remote staff
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COMPLETE JOB DESCRIPTION
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Company Overview
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