Job Summary

A company is looking for a B2B Relationship Manager.

Key Responsibilities:

• Serve as the point of contact and relationship manager for B2B customers
• Conduct monthly and quarterly business reviews to assess partner satisfaction and success
• Collaborate with internal teams on member-related issue resolution and escalation management

Required Qualifications:

• Experience with B2B customers, including executive and C-level decision-makers
• Track record of using a data-driven approach to member analysis
• Proven ability to develop initiatives that impact the customer experience at large
• Direct experience working with business accounts
• Passion for the company's mission, positioning, and brand