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Complaint and Appeals Coordinator
Job Summary
A company is looking for a Complaint and Appeals Coordinator, fully remote.
Key Responsibilities
- Manage resolution of complaint and appeal scenarios across multiple products and business units
- Ensure timely, customer-focused responses to complaints and appeals
- Identify trends and emerging issues, and report with recommended solutions
Required Qualifications
- 1 year of experience with HMO and Traditional claim platforms, patient management, and compliance analysis
- Experience in customer service or audit roles
- High School diploma or equivalent
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COMPLETE JOB DESCRIPTION
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Company Overview
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