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Customer Service Representative
Job Summary
A company is looking for a Customer Service Representative to join their remote team.
Key Responsibilities
- Respond to inquiries, resolve issues, and ensure customer satisfaction
- Maintain accurate customer records and manage orders from entry to invoicing
- Collaborate with sales to prepare quotes and support cross-functional teams for timely delivery
Qualifications
- 2-6 years of experience in a customer service role
- Diploma or Bachelor's degree in any field
- Proficiency in Microsoft Office 365 and familiarity with ERP systems
- Ability to work independently and manage multiple priorities
- A collaborative mindset and commitment to continuous improvement
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COMPLETE JOB DESCRIPTION
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Company Overview
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