Job Summary
Job Industry: Internet and eCommerce
A company in the internet and ecommerce industry is looking for a Enterprise Ecommerce Operations Senior Manager.
Position Responsibilities:
- Lead and supervise a team of 10+ Enterprise Feed Managers and Enterprise Support Specialists
- Ensure each Enterprise client is being provided best-in-class service
- Manage escalations and partner cross-functionally to complete root-cause analysis
Required Qualifications:
- 3+ years leadership experience in Operations
- CRM Software (Salesforce, Hubspot, Zoho, Asana, Toggl) or other data platforms
- Excellent Excel/Google Sheets experience
- Bachelor's degree in Business Management or Computer Science preferred or equivalent work experience
- Nice To Have: Experience in eCommerce
