Implementation Analyst

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Wed, Apr 23, 2025
FieldRoutes Excel GuideCX Salesforce

Job Summary

A company is looking for an Implementation Analyst I to guide SMB clients through the onboarding process with software.

Key Responsibilities
  • Act as the primary point of contact for assigned implementation projects
  • Set up customer databases and lead training sessions tailored to customer needs
  • Collaborate with internal teams to troubleshoot technical issues and maintain project management records
Required Qualifications
  • Bachelor's degree or equivalent combination of work experience and education
  • At least 1+ years of customer service experience
  • Onboarding or implementation experience is a plus
  • Experience with project management or CRM platforms is a plus
  • Tech-savvy and proficient with Excel and web-based applications
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