Licensed Property and Casualty Customer Service Representative

Job Summary

A company in the insurance industry is looking for a Licensed Property and Casualty Customer Service Representative.

Position Responsibilities

• Answer inbound calls and resolve customer needs quickly and efficiently
• Develop and maintain a broad knowledge of insurance requirements and carrier guidelines
• Use a consultative approach to identify and assess customer needs, upsell, and ensure each customer is placed best for their needs

Required Qualifications

• Resident state P&C license
• Two plus years of customer service experience in the non-standard market
• Experience working in a high volume and fast-paced call center environment
• Ability to multitask using multiple screens and navigate several carrier platforms and systems simultaneously
• Bilingual is a plus