Manager of Provider Data Operations

Job Summary

A company is looking for a Manager, Provider Data Operations to oversee team operations and ensure the integrity of provider data.

Key Responsibilities

• Coach and develop team members while monitoring departmental performance and driving KPI adherence
• Identify operational inefficiencies and implement improvement initiatives to enhance customer experience
• Collaborate with internal and external stakeholders to manage change and mitigate risks effectively

Required Qualifications

• 4+ years of experience leading and developing a team in a production service-based environment or contact center in healthcare
• 3+ years of experience working with teams across multiple locations and disciplines
• 3+ years of experience implementing operational excellence as a manager
• 3+ years of experience using data to drive decision-making
• 2+ years of experience applying Lean Six Sigma practices or Green Belt Certified