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Optometry Operations Manager
Job Summary
A company is looking for a Head of Operations with Optometry Experience, remote.
Key Responsibilities
- Oversee daily operations including phone support, virtual assistants, and back-office functions
- Ensure client satisfaction by aligning operational delivery with service expectations and managing quality assurance
- Develop and implement training programs for operational staff, focusing on optometry-related tasks and compliance
Required Qualifications
- Bachelor's degree in Business Administration, Healthcare Administration, or related field (Master's preferred)
- Proven operations management experience in an optometry or healthcare environment
- 5+ years in leadership roles with responsibility for large, multi-layered teams
- Familiarity with insurance billing, EHR systems, and optometry-specific processes
- Knowledge of HIPAA compliance and healthcare regulations
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COMPLETE JOB DESCRIPTION
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