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Payments and CX Product Manager
Job Summary
A company in the eCommerce industry is seeking a Payments and CX Product Manager.
Position Responsibilities:
- Define roadmap, requirements, and priorities for payment integrations and customer experience
- Design and deliver solutions and tools for customers and internal teams with an emphasis on user experience
- Lead a cross-functional team to deliver new features and/or products, as well as ongoing optimizations
Required Qualifications:
- 5+ years of product management experience
- Experience managing software products, payment integrations, and CRM and customer service software
- Knowledge of payments and billing ecosystems (Stripe, PayPal, etc.)
- Demonstrated experience driving prioritization, trade-offs, and timelines
- Ability to manage multiple stakeholders, projects, and engineering teams
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COMPLETE JOB DESCRIPTION
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