Job Summary

A company is looking for a Principal Technical Analyst.

Key Responsibilities:

• Deliver post-sales support and solutions to customers, resolving non-technical inquiries and providing technical troubleshooting for Electronic Support Services
• Act as the technical interface for customers, OEMs, and VARs, resolving problems related to the installation and use of Oracle products
• Research and develop solutions to customer issues, independently completing assigned duties

Required Qualifications:

• 4+ years of experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle Fusion Applications
• Good knowledge of Oracle Cloud Infrastructure, Oracle Database, and Java APIs
• Proven success in a team-oriented environment and desire to work for an IT industry leader
• Ability to read and analyze programming languages at a code level, troubleshoot platform performance issues, and resolve inter-server communication issues
• Strong troubleshooting and analytical problem-solving skills, with the ability to manage multiple technical issues reported by customers