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Principal Technical Analyst
Job Summary
A company is looking for a Principal Technical Analyst.
Key Responsibilities:
- Deliver post-sales support and solutions to customers, resolving non-technical inquiries and providing technical troubleshooting for Electronic Support Services
- Act as the technical interface for customers, OEMs, and VARs, resolving problems related to the installation and use of Oracle products
- Research and develop solutions to customer issues, independently completing assigned duties
Required Qualifications:
- 4+ years of experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle Fusion Applications
- Good knowledge of Oracle Cloud Infrastructure, Oracle Database, and Java APIs
- Proven success in a team-oriented environment and desire to work for an IT industry leader
- Ability to read and analyze programming languages at a code level, troubleshoot platform performance issues, and resolve inter-server communication issues
- Strong troubleshooting and analytical problem-solving skills, with the ability to manage multiple technical issues reported by customers
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COMPLETE JOB DESCRIPTION
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