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Program Operator
Job Summary
A company is looking for a Program Operator, Flex Operations.
Key Responsibilities:
- Provide Tier 1 customer support for Virtual Power Plant programs, ensuring high-quality service
- Address Tier 2 customer support ticket escalations and execute manual operational processes
- Monitor and report on dispatch success of demand management events to ensure program effectiveness
Required Qualifications:
- Entry-level role requiring minimal experience
- Ability to operate autonomously on low-complexity tasks
- Strong time management and prioritization skills
- Basic understanding of operational tools and processes
- Willingness to learn project management tools and methodologies
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COMPLETE JOB DESCRIPTION
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Company Overview
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