Remote Account Resolution Representative

Job Summary

A company is looking for a Remote Account Resolution Representative.

Key Responsibilities

• Handle inbound and outbound telephone calls for collections activity
• Utilize negotiating and customer service skills to achieve positive results
• Adhere to all applicable laws including FDCPA, FCRA, and HIPAA

Required Qualifications

• 1+ years' experience in Collections, Call Center, or Customer Service
• Ability to enter and update data accurately and timely
• Ability to work in a fast-paced, deadline-oriented environment
• Strong organization skills and ability to multitask
• Flexibility in scheduling, including evenings and Saturdays as needed