Remote Client Administration Associate Manager

Job Summary

An insurance company has an open position for a Remote Client Administration Associate Manager.

Individual must be able to fulfill the following responsibilities:

• Oversee a team of 13-15 medical underwriting professionals
• Evaluate and oversee workflow in partnership with service vendor
• Identify areas of opportunity to simplify or enhance customer experience

Qualifications for this position include:

• 3-5 years of customer service or operations experience
• 1-2 years of leadership experience managing teams or projects
• Experience in Operations, vendor relations and/or financial services
• Excellent written and verbal telephone and communication skills
• Ability to think strategically and evaluate process effectiveness
• Demonstrated ability to deliver in a fast-paced environment