Job Summary
A privately-held data and analytics firm is in need of a Remote Data and Analytics Solutions Customer Service Specialist.
Candidates will be responsible for the following:
- Onboarding new users
- Training new users on vendor, document, and communication management features
- Supporting users via phone, email, chat, and virtually
Applicants must meet the following qualifications:
- Associate degree or related work experience
- Strong relationship-building skills to increase and maintain users
- Effective organizational and detail-focused skills