Remote Mid Market Artificial Intelligence Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Mar 24, 2023

Job Summary

An AI company is filling a position for a Remote Mid Market Artificial Intelligence Customer Success Manager.

Core Responsibilities Include:

  • Maintaining ownership of a portfolio of customers, weaving a web to develop new relationships
  • Working with customers to understand their motivation, business drivers, strategic goals, and desired business outcomes
  • Owning the full post-sale customer journey

Qualifications Include:

  • 4+ years of demonstrated success in a Customer Success or Account Management role in B2B SaaS
  • Experience discussing technical subjects with technical and non-technical audiences, and a strong working knowledge of API
  • Experience and comfortability working with key stakeholders in Engineering, Product, and AI
  • Experience in building and managing relationships across a broad range of stakeholders, including C-level executives
  • Experience in an enterprise solution sales environment
  • Comfortable building on current Customer Success playbook—offering an industry leading, developer-first approach

COMPLETE JOB DESCRIPTION

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