Remote Production Support Software Engineer II

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Mar 24, 2023

Job Summary

A technology company is seeking a Remote Production Support Software Engineer II.

Must be able to:

  • Serve as an escalation point to resolve issues fielded by Tier 1 support team
  • Escalate problems in accordance with defined procedures
  • Maintain strong working knowledge of released products and provide feedback to product and development teams

Qualifications Include:

  • Bachelor's degree in a technology-related field or equivalent work experience
  • 3-5 years of experience in a technical support, DevOps, development, IT consulting or other technology related role
  • Knowledge of enterprise-class monitoring and alerting tools
  • Experience in one of the following programming languages: Javascript, Typescript, Ruby, Python, Java
  • Strong attention to detail and logical problem solving skills, with a passion for quality
  • Knowledge of automated deployment tools and CI/CD pipelines

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