Job Summary
A customer activation platform is seeking a Remote Technical Writing Senior Manager.
Core Responsibilities Include:
- Building and nurturing cross-functional relationships
- Advancing the processes, standards, practices, and tools technical writers
- Growing a culture of honesty, feedback, and critique
Must meet the following requirements for consideration:
- Experience leading technical writing teams to have outsized impact
- Confidence leading complex, cross-functional initiatives in fast-paced, SaaS startup environments
- Experience partnering with user research teams to drive customer insight
- The curiosity, decisiveness, and humility to lead in the face of ambiguity, drive goals to completion, learn from results, and iterate
- A well-informed point of view about what makes for successful documentation
- Comfort and experience collaborating with leaders, at any level, across the company