This job has been removed
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Mar 10, 2023
This job expires in: 8 days
Job Summary
A provider of tech support and process solutions has a current position open for a Remote Workforce Management Analyst.
Must be able to:
- Provide analytics data of call/web chat arrival patterns
- Analyze, determine and communicate work/training schedules for agents
- Monitor agent attendance line
Must meet the following requirements for consideration:
- Bachelor's degree in related field
- 3-5 years of related professional experience
- Able to create and design Ad hoc reports for data
