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Technical Operations Engineer
Job Summary
A company is looking for a Technical Operations Engineer to manage customer support and operational challenges related to energy devices.
Key Responsibilities
- Become a domain expert on supported energy hardware devices
- Engage with customers to troubleshoot device issues and analyze logs
- Develop and manage systems and processes to enhance operational efficiency
Required Qualifications
- Experience in dynamic environments, preferably in fast-growing startups
- Customer-facing experience through support channels and meetings
- Ability to query and analyze application log data
- Basic coding knowledge and familiarity with SQL
- Track record of cross-functional collaboration to improve processes
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COMPLETE JOB DESCRIPTION
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Company Overview
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