Job Summary

A software development company is filling a position for a Telecommute Software Development Customer Care Representative.

Candidates will be responsible for the following:

• Maintaining departmental standards
• Noting each account with the call content
• Reviewing accounts and answering customer questions

Qualifications Include:

• High school diploma or equivalent
• Experience with the AS400, Microsoft Word, Excel, Outlook
• Excellent verbal and written communication skills
• Ability to problem solve using deductive reason skills in a timely manner
• Ability to be extremely detail-oriented and able to make sound decisions
• Ability to multi-task in a fast-paced environment