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Account Manager
communication to ensure successful project delivery and client satisfaction Qualifications Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field 5+ years of experience in account management or sales within the software...development or IT consulting industry Proven track record of meeting or exceeding revenue targets and growing client accounts Strong understanding of custom software development lifecycles and methodologies Proficiency with Salesforce
Technical Account Manager
Responsibilities Manage high ticket volumes and provide exemplary customer service through support calls and emails Assist with client onboarding, training, and lead webinars Utilize help-desk software to log tickets, escalate issues, and submit software...development requests Required Qualifications Bachelor's degree or 2 to 3 years of related experience or equivalent combination of education and experience Customer service experience with a passion for technology and environmental initiatives Ability
Director of Account Management
Required Qualifications 12+ years of experience in account management or client success, with at least 5 years in a leadership role Proven success in managing client accounts and driving retention and growth, particularly in SaaS or fundraising software...Exceptional leadership and team development skills Experience in managing high-touch accounts and building long-term relationships with key stakeholders Data-driven mindset with the ability to analyze sales metrics for performance improvement
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Product Manager, Growth
Conduct research and analyze insights to uncover pain points and inform strategy Required Qualifications Minimum of 3 years of Product Management experience Experience in Growth (Activation, Retention, Monetization) is a plus Strong understanding of software...engineering concepts and the developer audience Data-driven approach with a deep understanding of product impact and customer needs Background in software engineering, technical education, or UI/UX design is a plus
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