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User Support Specialist - Remote
A company is looking for a User Support Specialist to join their Client Services team...., help desk, or user support role, preferably in a remote setting Basic understanding of REST APIs and exposure to SQL is a plus Familiarity with JavaScript, HTML, or general web technologies is a bonus Eagerness to learn and grow in a fast-paced,
User Operations Support - Remote
A company is looking for a User Operations, Product Support professional.
User Support Specialist - Remote
A company is looking for a User Support Specialist....Key Responsibilities Provide technical support and assistance to users via various communication channels Diagnose and resolve user issues related to software and hardware Document support interactions and maintain knowledge base resources Required
User Support Specialist - Remote
A company is looking for a User Support Specialist to provide effective support to users during a temporary role....Key Responsibilities Respond to user inquiries via support channels in a timely and friendly manner Ensure internal response time targets are met Identify recurring issues and contribute to support documentation and processes Required Qualifications
Junior Backup/Recovery Engineer - Remote
system optimization and resource utilization Perform system capacity analysis and planning Required Qualifications Associate degree 1 year of technical experience in IT, including microcomputers and operating systems Experience providing daily user...support for hardware and software issues Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs) Familiarity with common helpdesk software applications
Backup/Recovery Engineer - Remote
system optimization and resource utilization Perform system capacity analysis and planning Required Qualifications Associate degree Technical experience in IT, including microcomputers, DOS, and Windows operating systems Experience providing daily user...support for hardware and software issues Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs) Experience assisting users with installation and configuration issues related to supported software and hardware
Backup/Recovery Engineer - Remote
resource utilization Perform system capacity analysis and planning Required Qualifications Associate degree in a relevant field Technical experience in IT, including microcomputers, DOS, and Windows operating systems Experience providing daily user...support for hardware and software issues Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs) Familiarity with common helpdesk software applications for tracking trouble tickets
Senior Backup/Recovery Engineer - Remote
system optimization and resource utilization Perform system capacity analysis and planning Required Qualifications Associate degree Technical experience in IT, including microcomputers, DOS, and Windows operating systems Experience providing daily user...support for hardware and software issues Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs) Experience assisting users with installation and configuration issues related to supported software and hardware
Workday Analyst (Benefits & Payroll) - Remote
Key Responsibilities Configure, enhance, maintain, and test the Workday platform Gather business requirements and translate them into system functionality Support ongoing process improvements and provide user support and training Required Qualifications
Junior Video Support Engineer - Remote
Key Responsibilities Provide end-user support and training services for Video Collaboration (VC) systems Develop User Guides, Cheat Sheets, and Quick Reference Guides for VC systems Assist in troubleshooting user issues during virtual meetings Required
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