Remote User Support Director Jobs

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  • User Support Specialist

    A company is looking for a User Support Specialist....Key Responsibilities Provide technical support and assistance to users via various communication channels Diagnose and resolve user issues related to software and hardware Document support interactions and maintain knowledge base resources Required

    Technical Support Troubleshooting Customer Service Ticketing Systems
  • User Support Specialist

    A company is looking for a User Support Specialist to provide effective support to users during a temporary role....Key Responsibilities Respond to user inquiries via support channels in a timely and friendly manner Ensure internal response time targets are met Identify recurring issues and contribute to support documentation and processes Required Qualifications

    User Support Email Support In-App Support SLA Management
  • Program Support Director

    A company is looking for a Strategic Operations Program Support Director to develop and lead cross-functional programs supporting organizational strategic direction.

    Program Management Budgeting Strategic Planning Change Management
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  • IT End-User Support Specialist

    A company is looking for an IT End-User Support Specialist to provide technical support and customer service to users.

    Microsoft Teams MacOS Windows Desktop Support
  • User Operations Support

    A company is looking for a User Operations, Product Support specialist.

    Google Sheets Excel Online Sleuthing Business Verification
  • Director of Customer Support

    A company is looking for a Director, Customer Support....leadership role (Manager or Director level) Proven experience in developing and implementing customer support strategies and programs Strong data-driven analytical skills focused on process improvement Proficiency with customer support technologies

    Customer Support Support Operations Resource Management Escalation Handling
  • Customer Success Associate

    Key Responsibilities Handle inbound calls and emails to build and maintain strong client relationships Respond to client inquiries for user support while providing excellent service Perform outbound outreach to drive adoption of services and assist

    EverQuote Pro Zendesk Salesforce Outbound Outreach
  • Minnesota Senior Business Analyst

    Key Responsibilities Gather and analyze requirements for Salesforce projects and enhancements Create and maintain documentation of business requirements and functional specifications Facilitate workshops and provide user support for Salesforce users

    Salesforce Requirement Gathering Requirements Writing Gap Analysis
  • Education Analyst

    information technology Proficiency in managing user security and permission settings Experience in developing and maintaining various reports to meet organizational needs Competence in specialized medical software programs for timely issue resolution and user...support

    Advanced Excel MS Access LMS Technical Support
  • Navy ERP Program Analyst

    Key Responsibilities Provide business and technical support to NAVAIR users of the Navy ERP system, specifically for the US Marine Corps Depot Maintenance Activity Group Analyze and troubleshoot Navy ERP system issues while providing sustainment and...end-user support Offer technical guidance for FI modules and associated business processes Required Qualifications At least six years of professional experience with Navy ERP or a Bachelor's Degree with four years of relevant experience Experience

    Navy ERP SAP Microsoft Office SharePoint