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User Support Specialist - Remote
A company is looking for a User Support Specialist....Key Responsibilities Provide technical support and assistance to users via various communication channels Diagnose and resolve user issues related to software and hardware Document support interactions and maintain knowledge base resources Required
User Operations Support - Remote
A company is looking for a User Operations, Product Support professional.
Project Manager Wrike Administrator - Remote
Key Responsibilities Collaborate with teams to integrate project management needs into the system Develop and maintain reports and dashboards to track key performance indicators Provide user training and support for effective adoption of the work
ETL Data Warehouse Tester - Remote
test automation scripts and validate data and application functionality Build and execute test cases to ensure the integrity of production solutions on the enterprise data platform Document and analyze test results, recommend corrective actions, and support...user acceptance testing Required Qualifications Deep understanding of data warehousing concepts Expert in SQL with knowledge of Python Advanced SQL knowledge and strong data warehouse/ETL testing experience Experience with cloud technologies like
Senior ServiceNow Business Analyst - Remote
Key Responsibilities: Collaborate with stakeholders to define and document ServiceNow solutions that align with business needs Analyze business activity patterns to understand demand levels and ensure requirements are met Coordinate User Acceptance...Testing (UAT) and support training, testing, and change management activities Qualifications: 5+ years' experience as a Business Analyst for Task/Workflow applications like ServiceNow Understanding of ITIL frameworks including Service Management
Business Systems Analyst - Remote
expertise with Company Billing, including Company Workflows and APIs Experience with Quote-to-Cash processes, preferably in SaaS companies Familiarity with Agile methodologies and experience in application integrations Ability to work independently and support...users across multiple time zones
ServiceNow Business Analyst - Remote
documenting user stories and acceptance criteria for ServiceNow Identify opportunities for process improvements and automation while collaborating with governance bodies Act as a liaison between business teams and developers, facilitating communication and supporting...user acceptance testing Required Qualifications: Strong knowledge of ServiceNow - Strategic Portfolio Management (SPM) Experience in business process analysis and workflow automation Ability to create user stories, process flows, and functional
Network Engineer, Load Balancing - Remote
field with at least 5 years of experience, or a Master's degree with at least 4 years of experience 3+ years of experience with load balancing technologies (F5, Citrix Netscaler, cloud native) Design experience for large-scale enterprise networks supporting...10,000+ users Expertise in administering F5 load balancers and a strong understanding of I-Rules Familiarity with cloud designs and architectures, preferably AWS and Azure
IT Business Analyst - Remote
liaison for the Clinical Programming business function and analyze business needs Collaborate with global IT teams to support existing processes and validate solutions Manage tasks related to systems configuration, development, and provide ongoing support...to end-users Required Qualifications Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field Minimum of 5 years of experience as a Business Analyst, preferably in the pharmaceutical or life sciences
Customer Success Support Analyst - Remote
Key Responsibilities Provide technical and analytical support to end users via remote connections Interact with customers to address inquiries, concerns, and requests regarding products and services Diagnose and resolve technical software issues while
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