A non-profit higher education institution is in need of a Virtual CustomerService Course Peer Reviewer. Core Responsibilities Include: Reviewing course outline. Reading and evaluating courseware. Providing feedback on courses’ overall rigor, quality, and cohesiveness.
Performing a variety of inbound and outbound service follow-up calls to and from seniors and families. Meeting call volume and quality parameters in accordance with internal guidelines. Required Skills: Must attend training and meetings in Frankenmuth, MI.
Developing and maintaining efficient, customer-centered, registration processes. Must meet the following requirements for consideration: Maintain quality and accuracy of attendee information. High level of proficiency with Microsoft Office applications, especially Excel.
Source and cultivate candidates. Contribute as needed to customerservice via email and phone. Help prospects complete the application process. Must meet the following requirements for consideration: Exceptional written and verbal communication skills.
A non-profit organization is searching for a person to fill their position for a Remote Member Services Specialist. Must be able to: Manage elevated support requests on key systems. Act as a key contact and advisor to subscribers.
Educate member(s) on the importance of targeted preventive health services. Contact member(s), providers and community agencies to coordinate access to preventive health services. Qualifications for this position include:
Must be able to: Deliver exceptional knowledge and analytics services to ministry teams. Curate and share information for targeted internal and external audiences. Lead external engagement on knowledge management with peer organizations. Skills and Requirements Include:
A company that provides continuing education services has an open position for a Telecommute User Acceptance Tester in Dallas. Individual must be able to fulfill the following responsibilities: Software testing to include conducting manual tests.
A nonprofit organization has a current position open for a Telecommute Contact Center Services Supervisor in Boston. Individual must be able to fulfill the following responsibilities: Creating and maintaining a high quality work environment so team members feel supported.
Qualifications for this position include: Must be able to travel. 3-5 years minimum experience in professional fundraising. Bachelor’s degree or equivalent experience. Can use digital tools, including data analytics and customer relationship management tools.