BA/BS degree or equivalent work experience. 4+ years in project management, consulting or service-based role. Minimum 1+ year of client/customerservice experience. Working knowledge of web meetings, webcasts, webinars. Previous experience working in a Client or Customer Success role.
An IT services firm is searching for a person to fill their position for a Remote Enterprise Service Desk Subject Matter Expert. Individual must be able to fulfill the following responsibilities: Lead and support the design, development and setup of Enterprise Service Desks.
Providing customerservice to students and families. Managing 70-90 tutors. Growing the business through selling programs. Skills and Requirements Include: Bachelor’s degree. Strong written and verbal communication skills and excellent organizational skills.
A medical communications company is in need of a Remote Medical Publication Services Account Director in Parsippany. Core Responsibilities of this position include: Managing client accounts by delivering superior customerservice. Providing publication planning and assessing scientific content.
Experience working as a service advisor providing customer support. Experience leading interviews with technicians to assess skill level. Sound judgment and the ability to make concise decisions. Other requirements as outlined in the job description.
10+ years proven track record in prior sales management experience. 5+ years’ direct experience in major account management. Knowledge of business strategy, conceptual selling, negotiation, and superior customerservice. Full list of skills and requirements located on company web page.
Act as communications consultant and manager of contracted services. Serve as the primary liaison who will work closely with the Customer. Skills and Requirements Include: Under 10% travel. 2+ years of installation or software training experience. Knowledge of Telephone and IP Networks.