A non-profit higher education institution is in need of a Virtual CustomerService Course Peer Reviewer. Core Responsibilities Include: Reviewing course outline. Reading and evaluating courseware. Providing feedback on courses’ overall rigor, quality, and cohesiveness.
Position Requirements Include: Minimum of one-year experience in fraud investigation or customerservice environment preferred. Strong verbal and written communication skills, problem solving, analytical and organizational skills are required. Thorough knowledge of Microsoft Office required.
Participating in the development of new FSMA services. Implementing procedures to comply with the requirements of the Food Safety Modernization Act. Developing and updating audit checklists and technical documentation. Must meet the following requirements for consideration:
Associate’s degree or diploma (Nursing program) 3+ years clinical experience. Ability to work proficiently with Microsoft Word, Excel, and Power Point. Ability to analyze and evaluate medical information. Ability to provide good customerservice skills.
Driving organizational and operational change to improve the Customer Experience. Driving consistency in experience across Customer Resolution. Adjusting and improving internal processes with the emphasis on Process Improvement. Skills and Requirements Include: 0-5% of annual travel.
Serving as an expert in various areas of service delivery. Providing quality control for manuscripts edited by contract editors. Qualifications for this position include: Demonstrated mastery of language editing in accordance with accepted publication standards. Advanced degree in science.
Minimum of 3 years acute care inpatient/outpatient coding and coding auditing/monitoring experience. Must maintain long-term customer relationships and building trust by meeting and exceeding expectations. Must be self-supporting; not needing to rely on others to complete a job.
Great understanding of technical information provided by development team or customer. Testing experience in Android and iOS. Knowledge in JIRA, Basecamp, and some other project management tools. At least [fifth generation] Corei3/Corei5 2. 5+ Ghz up. 8GB [least is 4GB] 1TB max.
Must have at least 1 - 4 years’ auditing experience in residential mortgage servicing, originations, or financial services industry. Experience with LPS and MSP. Experience with TRID/RESPA. All other requirements necessary for this position.
Contributing information to strategic plans and reviews. Ensuring production, quality, and customerservice standards are met. Must meet the following requirements for consideration: A minimum of an Associate’s degree and RN. Current and unencumbered license in the state of residence.