Handling member account problems, new promotions, services, features and membership cancellation requests. Skills and Requirements Include: Contractors must be willing to make strong retention attempts on calls from members who want to cancel membership.
A staffing agency has a current position open for a Virtual Bilingual Spanish English Travel Customer Care Representative. Individual must be able to fulfill the following responsibilities: Take inbound calls and emails with inquiries from members and sales reps.
Offer alternate destinations or services to maximize their experiences. Must meet the following requirements for consideration: Minimum of one year experience in positions in the area of customer service or sales. Proficiency in the use of computer business applications.
2-3 years experience in the travel industry in a similar position or in a customer service center required. Proficient in Apollo GDS. Minimum High School diploma or equivalent. Very customer focused and service oriented. Ability to handle multi-cultural sometimes multi-lingual clientele.
A travel utility company is searching for a person to fill their position for a Telecommute Travel Customer Advocate. Individual must be able to fulfill the following responsibilities: Assisting subscribers with technical support, account questions, and travel advice.
Must have a positive and professional demeanor, with responsive customer service to provide white glove service. Must be able to show excellent verbal communication skills to handle inbound calls.
Implement necessary training and staff development based on the client's Services Standards. Direct activities of business operations to ensure profitability and quality. Develop and ensure the ongoing maintenance of the client's operations manual. Qualifications Include:
Providing outstanding customer service. Arranging routine and complex domestic and international business travel. Must meet the following requirements for consideration: Minimum 3 years of Corporate Travel industry experience. High School Diploma/GED. Sabre/Apollo GDS experience.
Negotiating group contracts and discounts. Qualifications for this position include: Travel Percentage: Negligible. Must be highly proficient with Sabre and Excel. Exceptional communication and negotiation skills. Excellent customer service skills.
Maintain accountability for the timely and accurate automated servicing of travel arrangements. Perform all ticketing duties. Provide travel counseling with an exceptionally high level of service. Required Skills: Shift flexibility hours to coincide with Pacific and/or Mountain time zones.