1+ years of Technical Customer Support experience or similar such as HelpDesk or Computer Support. Superior communication skills using written and spoken English. Patience, empathy, and self control. Ability to communicate technical issues in a way that non-technical individuals can understand.
Deep knowledge of ITIL Incident Management, Problem Management, Request Fulfillment, Change Management and IT Service Desk processes and functions. A minimum of 5 years of experience in process analysis, design and improvement.
Help with setting up international regulatory capabilities. Set up the databases and help with international registrations. Required Skills: In depth knowledge on how the database work for each one of the international markets. Must have experience in either EU, APAC, BRIC or ROW.
Self-managed and not afraid to ask question of supervisors and peers. Ability to manage workload effectively and efficiently by prioritizing responsibilities. Trailblazer who will help define our internal accounting practices and controls.
Edit within areas of academic expertise. Help researchers/authors so that language is not a barrier to research communication. Qualifications for this position include: Must either be enrolled in a graduate program or possess a graduate degree. Must have native English proficiency.
Lead user-centered design practice. Help prototype and build a mental health product. Develop personas and scenarios. Required Skills: 4+ years of UX/UI design experience on software products. Deeply passionate about mental health. A great navigator: Personable. Awesome storyteller.
Previous deal-desk and/or revenue recognition experience. 5+ years of experience in sales or business operations. Bachelor’s degree in technical or business-related field. Visual analysis applications and sales intelligence software (e. g. Insight Squared) knowledge.
Designing and developing reports to help make business decisions. Designing infrastructure components. Must meet the following requirements for consideration: Experience as a Data Engineer. Experience with R and R Studio. Experience with SQL, Python and Bash.
Work with the customer support team to help ensure customers are being assisted to the maximum extent of our ability. Qualifications for this position include: Passionate about our technology. In-depth understanding of web-based companies who target B2B customers.