A provider of IT managed services is filling a position for a Telecommute IT HelpDesk Analyst in Manassas. Core Responsibilities of this position include: Troubleshooting and solving hardware and software issues quickly. Providing support and instruction for client products.
Facilitating online discussions and student engagement. Providing instruction to help student meet course objectives. Applicants must meet the following qualifications: Must possess a valid CTE credential or be eligible to obtain one in the area of instruction.
Assisting in end-to-end provider claims and help enhance call quality. Skills and Requirements Include: Travel 50 % of the time. 3 years of provider relations and/or provider network experience. 5 years of health care/managed care experience.
Following initial training and periodic meetings, most work is conducted remotely. Familiarity with Excel. Fluency in English AND one or more, of the following: Portuguese, Arabic, French. Experience conducting desk-based research; Experience working to deadlines with limited supervision.
Helping create social media content that would engage our customers. Creating and executing a blogger outreach campaign. Qualifications Include: Expected to help craft our message in the market place. Comfortable hustling to pitch ideas to bloggers and reviewers.
Qualifications for this position include: Bachelor’s in Computer Science or commensurate experience. 3-5 years of experience as a Business Analyst or Systems Analyst. Working knowledge of word processing and spreadsheet tools. SQL, HTML, Doc-To-Help, Adobe Acrobat experience.
Building and support our data pipelines to help power our dashboards, reports and analytics teams. Working with engineering and product teams to come up with better ways to collect and process data. Collecting and processing data from our ad, event aggregation, and various 3rd party systems.
Experience developing for *Nix systems. Experience developing on *Nix system. Experience using a modern version control system. Experience using debugging tools. Ability to get up to speed with new languages quickly. A desire to help those around you grow and learn from you.
Continually jump in to help with user experience decisions throughout the product. Required Skills: 5+ years of product design with a strong portfolio to back it up. Proficiency in Sketch, HTML, CSS or other visual design and wire-framing tools.
Troubleshoot and look for customized resolutions to help customers out. Qualifications Include: Bachelor’s degree or equivalent. 4+ years as a front-line agent supporting software products. Able to solve at least 15 complex tickets per day.