An information technology company is filling a position for a Telecommute Premium SupportTechnical Account Manager. Candidates will be responsible for the following: Understanding how customers are utilizing the company's solutions.
A software company needs applicants for an opening for a Telecommute Premium SupportTechnical Account Manager. Candidates will be responsible for the following: Developing working knowledge of the CyberDefence Platform.
Supporting National Product Management resources. Conducting technical training inclusive of customer, sales, and other training needs. Leading the creation, review, and submittal of technicalsupport documentation updates. Applicants must meet the following qualifications:
5+ years managing long-term customer relationships at the enterprise level. 5+ years of renewing and growing existing accounts. Technical understanding and ability to learn new software products. Experience working with procurement and software sales departments.
Maintain up-to-date knowledge of industry trends, technical developments and government regulations. Required Skills: Duties require the ability to travel up to 50% via automobile and airplane. Bachelors degree preferred. 8+ years of direct work experience in a sales development environment.
Individual must be able to fulfill the following responsibilities: Support initial discovery meeting with prospective clients. Propose solutions aligned to client needs with measurable goals. Write proposals or craft custom RFP content. Required Skills: Ability to travel up to 50%
Keeping an eye on monthly usages, suggesting upgrades or downgrades, and issuing refunds. Must meet the following requirements for consideration:s. Strong written communication skills. Meet all technical requirements. Knowledge of usual business software.
Providing ongoing and proactive technical leadership and support to strategic customers. Managing and monitoring support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed.
An IT and service provider has a current position open for a Telecommuting Senior Technical Account Manager. Core Responsibilities Include: Providing advocacy and strategic technical direction to help plan and build solutions.
An information technology company is seeking a Telecommute Public Safety Solution Customer Support Account Manager. Candidates will be responsible for the following: Proactively working to ensure customer’s account is stable. Developing customer support plans to resolve issues.