Manage, hire and develop a best-in-class, customer-centric support team. Lead, coach and mentor all Technical Support Specialists. Drive a self-managing and collaborative team culture. Organize and coordinate a weekly team schedule.
Providing people management responsibilities. Must meet the following requirements for consideration:
7-10 years’ experience in managing IT or Support organizations with Healthcare experience. Bachelor’s degree or deep, relevant technical experience.
. Director of Technical Account Management Craig Wilke , the Technical Support Manager will be a key member of Company's Growth team. . In this role as a player-coach, you will be responsible for managing the global support team to provide world-class customer service to clients and internal groups.
Maintain all documentation and procedures relating to Support. Act as an On-call Support Leader. The Requirements. 5-10 years of experience leading and managing teams tier 2+ support teams, premium customer support team, OEM, Outsourcing partners, and B2B support teams or similar.
A software development company has an open position for a Telecommute Audience Manager Technical Support Consultant. .
Candidates will be responsible for the following:
Provide technical support via telephone, email and live chat. Educate customers on the use of Digital Marketing products.
The Manager of the Technical Product Support Engineers is part of Omega's rapidly growing Watch Engineering team. . This is a key role in Omega's leadership team and will focus on driving critical growth and development in our support engineering function.