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Remote Technical Support Manager Jobs
Technical Support Manager
A company is looking for a Manager of Technical Support....Key Responsibilities Lead, develop, and coach a team of Technical Support Engineers (TSEs) Manage onboarding, mentoring, and ongoing development of team members Act as a liaison between Technical Support and cross-functional teams, including Engineering
Technical Support Manager
A company is looking for a Technical Support Manager - PST....and command line operations Proven ability to coach and manage distributed support teams Excellent organizational and project management skills
Technical Support Manager
A company is looking for a Technical Support Manager to lead their support team and optimize customer service practices....a Support team in an infrastructure software company Experience managing Technical Support Engineers across multiple geographies Strong understanding of SaaS platforms and Cloud Infrastructure such as AWS, GCP, and Azure Familiarity with CRM and customer
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Technical Support Manager
A company is looking for a Technical Support Manager....a Support team in an infrastructure software company Experience managing Technical Support Engineers across multiple geographies Strong understanding of SaaS platforms and Cloud Infrastructure such as AWS, GCP, and Azure Familiarity with CRM and customer
Technical Support Manager
A company is looking for a Technical Support Manager....a Support team in an infrastructure software company Experience managing Technical Support Engineers across multiple geographies Strong understanding of SaaS platforms and Cloud Infrastructure (AWS, GCP, Azure) Familiarity with CRM and customer support
Technical Support Specialist
Key Responsibilities Provide technical support and troubleshooting for software applications, including cloud-based and on-premise solutions Utilize ticketing systems to track, manage, and resolve support requests efficiently Collaborate with product...and engineering teams to suggest improvements based on recurring issues Required Qualifications 2-3 years of experience in a technical support or IT support role, preferably in a SaaS environment Solid understanding of cloud-based solutions, on-premise
Technical Support Engineer
A company is looking for a Technical Support Engineer responsible for post go-live tier 3 support and client training.
Technical Support Manager
A company is looking for a Technical Support Manager to lead their AU and EU support teams....Key Responsibilities Lead and develop a team of technical support engineers across multiple geographies Coach engineers through complex technical problems and collaborate with other teams to enhance customer experience Manage support operations, including
Technical Support Manager
A company is looking for a Technical Support Manager to oversee the operations of the Technical Support department....Bachelor's Degree in IT or Computer Science preferred or equivalent experience 4 - 6 years of experience in a Technical Support role Thorough knowledge of technical support processes Able to communicate technical matters in user-friendly terms
Technical Support Manager
A company is looking for a Technical Support Manager (Interim) to oversee a team of Technical Support Engineers and enhance client satisfaction....Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field is a plus 3+ years of experience managing a technical support team Experience with ticketing systems like FreshDesk or equivalent Good knowledge