Remote Technical Support Manager Jobs

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  • Technical Support Manager

    A company is looking for a Manager of Technical Support....Key Responsibilities Lead, develop, and coach a team of Technical Support Engineers (TSEs) Manage onboarding, mentoring, and ongoing development of team members Act as a liaison between Technical Support and cross-functional teams, including Engineering

    Technical Support KPI Tracking Process Optimization Documentation
  • Technical Support Manager

    A company is looking for a Technical Support Manager - PST....and command line operations Proven ability to coach and manage distributed support teams Excellent organizational and project management skills

    Linux Command Line Support Workflows Metrics
  • Technical Support Manager

    A company is looking for a Technical Support Manager to lead their support team and optimize customer service practices....a Support team in an infrastructure software company Experience managing Technical Support Engineers across multiple geographies Strong understanding of SaaS platforms and Cloud Infrastructure such as AWS, GCP, and Azure Familiarity with CRM and customer

    SaaS Cloud Infrastructure AWS GCP
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  • Technical Support Manager

    A company is looking for a Technical Support Manager....a Support team in an infrastructure software company Experience managing Technical Support Engineers across multiple geographies Strong understanding of SaaS platforms and Cloud Infrastructure such as AWS, GCP, and Azure Familiarity with CRM and customer

    SaaS Platforms Cloud Infrastructure AWS GCP
  • Technical Support Manager

    A company is looking for a Technical Support Manager....a Support team in an infrastructure software company Experience managing Technical Support Engineers across multiple geographies Strong understanding of SaaS platforms and Cloud Infrastructure (AWS, GCP, Azure) Familiarity with CRM and customer support

    SaaS Platforms Cloud Infrastructure AWS GCP
  • Technical Support Specialist

    Key Responsibilities Provide technical support and troubleshooting for software applications, including cloud-based and on-premise solutions Utilize ticketing systems to track, manage, and resolve support requests efficiently Collaborate with product...and engineering teams to suggest improvements based on recurring issues Required Qualifications 2-3 years of experience in a technical support or IT support role, preferably in a SaaS environment Solid understanding of cloud-based solutions, on-premise

    Technical Support Troubleshooting Cloud-based Solutions On-premise Software
  • Technical Support Engineer

    A company is looking for a Technical Support Engineer responsible for post go-live tier 3 support and client training.

    Technical Support Solutioning System Access Configuration
  • Technical Support Manager

    A company is looking for a Technical Support Manager to lead their AU and EU support teams....Key Responsibilities Lead and develop a team of technical support engineers across multiple geographies Coach engineers through complex technical problems and collaborate with other teams to enhance customer experience Manage support operations, including

    AWS GCP Zendesk Jira
  • Technical Support Manager

    A company is looking for a Technical Support Manager to oversee the operations of the Technical Support department....Bachelor's Degree in IT or Computer Science preferred or equivalent experience 4 - 6 years of experience in a Technical Support role Thorough knowledge of technical support processes Able to communicate technical matters in user-friendly terms

    Technical Support Data Analysis Call Metrics Process Improvement
  • Technical Support Manager

    A company is looking for a Technical Support Manager (Interim) to oversee a team of Technical Support Engineers and enhance client satisfaction....Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field is a plus 3+ years of experience managing a technical support team Experience with ticketing systems like FreshDesk or equivalent Good knowledge

    Ticketing System FreshDesk ERP Systems CRM Systems