Core Responsibilities Include: Supporting our clients utilizing our products and services. Providing detailed analysis of issues received from clients. Communicating progress and any potential problems to manager. Position Requirements Include: Ability to travel alone or as part of a team.
A software company is filling a position for a Virtual Technical Customer Support Specialist. Core Responsibilities of this position include: Handling customer cases over email, phone, and chat. Striving to meet and exceed performance goals.
A technology company has an open position for a Telecommute L2 Client Server Software TechnicalSupport Engineer. Must be able to: Work through resolution of technical service issues. Analyze break/fix issues and work with empathy and sense of urgency.
Acting as the technical subject matter expert. Providing technical guidance, product expertise and creative advice. Providing pre-sales technicalsupport. Must meet the following requirements for consideration: Willingness to travel 25% - 50% of the time.
Bachelor's degree in Systems, Business Management or related field, or equivalent. Thorough understanding of payment card products, support services and processes required. 3 years of client facing project support experience required. 5 years of related experience in business or system analysis.
A computer software company is filling a position for a Remote Support Escalation Engineer in Irving. Individual must be able to fulfill the following responsibilities: Building customer loyalty and high customer satisfaction. Installing, configuring, supporting and troubleshooting issues.
Providing leadership and support to junior accountants. Reporting risk issues and potential opportunities to the assigned CFO. Qualifications for this position include: Willing to travel to local and regional client locations.
Understanding industry trends in the technical training and certification space. Driving social media/blog strategy to promote thought leadership and brand. Required Skills: BA/BS required; MBA degree preferred. 10 years of marketing experience in IT.
Cross training on the Security Relay Support responsibilities. Conducting end user or customer training when needed. Qualifications for this position include: Associates degree or equivalent work experience. 1 year equivalent experience. Familiarity with Workday.