Position Requirements Include: Thorough understanding of leading manufacturers video and infrastructure products. Thorough understanding of video networks, firewall traversal, switches and routers. Previous experience installing, configuring, administrating and / or supporting this equipment.
A company that operates a communications platform needs applicants for an opening for a Telecommuting TechnicalSupport Specialist. Must be able to: Provide email-based technicalsupport. Communicate with customers to answer product questions and diagnose technical issues.
Qualifications for this position include: Attending international bi-annual company retreats. 0-3 years of Customer Success/Support experience. Analytical mindset with ability to quickly recognize patterns. Able to master new software and systems effortlessly and quickly.
A productivity monitoring software developer is filling a position for a Virtual TechnicalSupport Agent. Individual must be able to fulfill the following responsibilities: Maintain high-quality customer service and professionalism.
Provide telephone and email-based support. Applicants must meet the following qualifications: 2+ years TechnicalSupport and Call Center experience. Ability to self-manage workload while working remotely. Experience with Salesforce or exposure to CRM solutions.
Providing ongoing support to teachers and students through our email-based ticketing system. Becoming an expert on our product and serving as customers' primary point of contact. Advocating for users and working with product and engineering teams to eliminate pain points and squash bugs.
A software company has a current position open for a Telecommute TechnicalSupport Representative. Individual must be able to fulfill the following responsibilities: Sell results, not just software. Partner with our customers to help them win. Provide technicalsupport and answer questions.
An information management company is seeking a Telecommuting Professional Services TechnicalSupport Services Specialist. Individual must be able to fulfill the following responsibilities: Diagnosing and recommending solutions to issues.
A global web hosting provider is in need of a Telecommuting Linux Support Specialist in Provo. Candidates will be responsible for the following: Delivering remarkable support experiences. Getting technical and provide creative solutions for complex problems.
Answering all open requests in our support forum. Creating material to educate our customers. Qualifications for this position include: You are comfortable coding HTML & CSS and have at least some jQuery scripting knowledge. You are good with PHP & WordPress.