A web development company is seeking a Virtual Technical Support Specialist. Core Responsibilities Include: Troubleshoot issues and create detailed bug reports. Bring new ideas to the team in order to help our business continue to grow. Answer technical support questions.
An email software company is in need of a Telecommuting Technical Support Engineer in Chicago. Must be able to: Provide email-based technical support 15+ hours per week. Communicate with customers to answer product questions and diagnose technical issues.
A hosting company needs applicants for an opening for a Virtual Technical Support Technician. Individual must be able to fulfill the following responsibilities: Provide first line end-user technical support via phone and email. Respond to events to ensure client system uptime and stability.
3+ years experience in professional software development and/or customer support. Strong analytical, empirical troubleshooting and debugging skills. Experience in reviewing logs in various programming and scripting languages. Knowledge of microservices and understanding of API protocols.
Provide first-level support to users across email, forums and social media channels. Qualifications Include: Native fluency in German and English. 1-2 years of technical support experience or equivalent. Experience in the software industry.
Answering emails and support tickets. Qualifications for this position include: Excellent communication skills. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize and manage time effectively. Excellent technical skills.
A contact center and client relationship management company is searching for a person to fill their position for a Virtual Technical Support Representative in Raleigh. Must be able to: Provide world class customer service at all times.
A customer experience management company has a current position open for a Telecommute Technical Support Representative in Oklahoma City. Candidates will be responsible for the following: Responding to all customer inquiries, questions, and issues.
2-3 years experience working in a service-oriented, customer support, technical support or related field. Familiarity with Apple and Microsoft Operating Systems. Minimum upload speed of >5 Mbps and download speed >10 Mbps with a ping less than 100 ms.
Answer inbound tech support customer service calls. Help Ticket management and tracking. Build sustainable relationships and trust with customer accounts. Qualifications for this position include: 1+ year technical support / customer support experience in a help desk environment.