2 - 3 years experience working in a service-oriented, customer support, technical support or related field. Organizational skills with exceptional attention to detail. Able to work quickly and accurately. Familiarity with Apple and Microsoft Operating Systems.
Manage overall support and strategic direction of a large multi-national clients. Oversee day-to-day client management. Applicants must meet the following qualifications: Travelling onsite to client locations and delivering presentations.
Core Responsibilities of this position include: Providing remote systems integration support for end user problems using the latest remote access technologies as appropriate. Assisting with systems integration related escalations in support of remote service engineering team.
A multinational conglomerate corporation is filling a position for a Telecommute Technical Support Engineer. Must be able to: Use successful, effective field experience and knowledge to provide technical support. Maintain up-to-date knowledge of modality products.
Basic knowledge HTML CSS, and/or WordPress experience an asset. Good understanding of support process and infrastructure. Excellent instincts and ability to interface with users and team. Excellent communication, interpersonal skills, and writing skills.
A software company is filling a position for a Remote Enterprise Customer Success Technical Support Engineer. Core Responsibilities of this position include: Guiding customers through implementation, onboarding, business reviews and renewal.
Core Responsibilities Include: Promptly interacting with users who contact us via our support channels. Escalating more complex problems to appropriate internal resources. Writing (and updating) documentation for internal and external knowledge bases. Qualifications Include:
Providing internal support to the team on Technical Risk review and product related issues. Must meet the following requirements for consideration: Having 10 to 15 overall years’ experience post Bachelor or Post Graduate degree in Instrumentation or Electronics or Electrical Engineering.
High School Diploma / GED with a minimum of 4 years of experience in a support or maintenance engineering position. Minimum of 5 additional years of experience servicing and troubleshooting internal combustion engines and/or power generation equipment.
Providing front line support of Philips' products. Performing service delivery management with 3rd party vendors. Position Requirements Include: Bachelor's Degree or 3+ years of relevant experience. 3+ years of technical customer service experience. Strong analytical capacity.